TICKETING

When do tickets go on sale?

GA Tickets will go on sale on September 18, 2026 at 4:00 PM CEST. Add Ons at 5:00 PM CEST.
 
Do I need a General Admission (GA) ticket to purchase VIP or Add-On Packages?

All VIP Packages and Add-On Events require a valid General Admission ticket for the same show. The order of purchase however does not matter. Any VIP or Add-On purchase without a valid GA ticket may be deemed invalid.

Can I attend only the VIP event without a concert ticket?

No. Participation in any VIP or Add-On Event requires a valid concert ticket for the corresponding city.

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Can I purchase multiple GA, VIP or Add-On Packages?

Yes, you can buy a maximum of (5) VIP and (5) GA Tickets. Please note that the maximum amount of 1:1 Photos and Polaroids is (5) per member per city.

What payment methods are accepted?
Accepted payment methods depend on the ticketing provider and will be displayed during checkout. For the benefits on Weeztix,- iDeal, PayPal, Creditcard, Apple Pay, Google Wallet are available for payment.

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Are tickets refundable?

All ticket sales are non refundable. Please refer to the ticketing provider’s terms and conditions for details.

FAN EVENT UPGRADES

What is a Fan Chat?

Fan Chat is a seated interaction event where fans and members sit across from each other and have a brief conversation while getting the provided tour poster or an official NEWBEAT album signed before rotating to the next member.

Please note:

• Only the provided tour poster and official albums may be signed - signing or drawing on photo cards, post-it notes, or other items is not permitted

• Handing over gifts, props, or other items is not permitted. (Handing over Letters are allowed during the Fan Chat!)

• Interaction time with each member is limited and monitored by event staff​​

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What is 1:1 Photo Time?

1:1 Photo Time allows you to take an individual photo with your selected member using your own phone. 

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RULES

During the event, the following are strictly prohibited:

• During the event, selfies and any form of photography using personal devices are prohibited, except for the device used for the official 1:1 Photo Event

• Any form of inappropriate physical contact with the artist

• Requesting or performing poses outside of the official pose selection

• Using filters, effects, or camera settings that may delay the event flow

• Using props, accessories, signs, plushies, or other items during the photo session

• Requesting a photo of the artist alone - all photos must include the ticket holder and the artist

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What is a 1:1 Polaroid Event?​

The Polaroid Event allows you to have a unique instant Polaroid photo together with your selected member taken by our staff. The physical Polaroid will be handed to you after the photo has been taken.

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RULES

During the event, the following are strictly prohibited:

• Taking selfies or any kind of photos using personal devices

• Recording videos, audio, screen recordings, or Live Photos

• Any form of inappropriate physical contact with the artist

• Requesting or performing poses outside of the official pose selection

• Using props, accessories, signs, plushies, or other items during the photo session

• Requesting a photo of the artist alone - all photos must include the ticket holder and the artist

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​How many 1:1 Photo/Polaroid Time tickets can I purchase?

You may purchase up to five (5) Photo Tickets per member, per city.​

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IMPORTANT INFO: VIP PASS NUMBERING

The RAD, LOUD and BEAT PASS Upgrades are numbered. Your VIP number is assigned at time of purchase. You will receive your VIP number automatically 5 days prior the concert day. 

Please note that VIP PASS tickets are issued as sealed tickets. Your ticket will become available two (2) days before the event. This measure is in place to help prevent unauthorised resale, duplication, while reducing the risk of ticket fraud and scams. All relevant ticket information, will become visible before the event.

Only the numbering of the official VIP PASS tickets will be taken into account. To help ensure a smooth and organised check-in process, please arrive during the officially communicated check-in times and follow the instructions provided by our on-site staff.